Commercial Overview & Pricing
Platform Overview
VIGIL is the first Player Intelligence Platform purpose-built for regulated gambling operators. It is not a KYC tool. It is not a generic compliance screener. VIGIL reads player behaviour in real time — across every session, every transaction, every game interaction — and translates that into actionable intelligence across five dimensions simultaneously.
Every assessment is stored in an immutable, officer-attributed audit record. Every confirmed decision generates a compliance-ready PDF dossier. Directly addresses UKGC, MGA, and emerging EU regulatory audit requirements.
Pricing — Platform Tiers
| Tier | Who It's For | Monthly | Annual /mo | Seats | Venues |
|---|---|---|---|---|---|
| Starter | Trial / evaluation | 1 Month Free | — | 2 | 1 |
| Land-Based | Single casino or club | £3,000 | £2,500 | 5 | 1 |
| iGaming | Single online platform | £10,000 | £8,300 | 10 | 1 |
| Multi-Brand | 2–5 brands or venues | £15,000–£20,000 | POA | 20 | Up to 5 |
| Enterprise | Group / omni-channel | POA | POA | Unlimited | Unlimited |
Annual billing saves 17%.
Add-Ons & Services
Global Intelligence Feed
| Tier | Monthly Add-On |
|---|---|
| Land-Based | +£600/mo |
| iGaming | +£1,000/mo |
| Multi-Brand | Included |
| Enterprise | Included |
Onboarding
| Package | Price | What's Included |
|---|---|---|
| Full Onboarding | £2,500 | Account config · user setup · data import · staff training (10 users) · 3hr walkthrough |
| Enterprise Deployment | POA | Dedicated PM · phased rollout · custom SLA · regulatory documentation pack |
Enhanced Investigations
| Service | Price |
|---|---|
| Enhanced Investigation Report (5-day turnaround) | £350 per case |
| Critical Case Response (48hr turnaround) | £1,000 per case |
| Monthly Retained Review (up to 10 HIGH/CRITICAL cases) | £5,000/mo |
| Annual Surveillance Partnership | POA |
Support
| Package | Annual Price | Includes |
|---|---|---|
| Standard | Included | Documentation · in-app AI assistant · email support (48hr response) |
| Priority | +£3,576/yr | <4hr response · named contact · priority escalation · monthly call |
| Managed Service | POA | Dedicated account manager · proactive monitoring · quarterly reviews |
Why VIGIL Is Different
Most operators use three or four separate tools to cover compliance, game integrity, RG monitoring, and commercial analytics. These tools don't communicate with each other. Each generates its own alerts. Nobody has a complete picture of any single player.
VIGIL replaces all of that with one data layer, one risk score, and one audit trail. An AP suspect who is also showing RG signals and a declining wallet share is caught, profiled, and escalated in a single workflow — not three separate ones.
Every decision is timestamped, officer-attributed, and exportable as a compliance-ready PDF. Confirmed assessments are immutable. No direct like-for-like competitor exists in the current market.
Data Moat — Global Intelligence Feed
Every operator on VIGIL contributes to and benefits from a shared intelligence layer. The network effect compounds with every new operator — AP flag concentration by country and game type, real-time alerts on cross-operator known risks, country-segmented portfolio view.
Deployment Modes
Pricing Context
VIGIL occupies a premium market position. Comparable reference points:
- Specialist AP detection consultancies: £2,500–£8,000/month per operator
- Behavioural analytics SaaS (single-dimension): £1,500–£5,000/month
- Omni-channel player risk platforms with data moats: significantly higher
VIGIL delivers all five intelligence dimensions from a single platform — at a fraction of the cost of assembling equivalent capability from multiple vendors.
Getting Started
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